Privacy Policy
Effective date: March 27, 2025 · PAPINGU L.L.C.
1. Introduction
PAPINGU L.L.C. ("Company", "we", "us", or "our") operates articlos (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service. By using the Service, you consent to the practices described here.
2. Information We Collect
We collect: account information (name, email address, hashed password); usage data (pages visited, features used, session duration); content data (articles, keywords, and settings you create); payment information (processed securely through our payment provider — we do not store raw card data); technical data (IP address, browser type, device identifiers); and communications you send to our support team.
3. How We Use Your Information
We use collected information to provide, maintain, and improve the Service; process transactions and send billing communications; respond to support inquiries; send product updates and promotional content (you may opt out at any time); monitor usage trends to enhance user experience; detect and prevent fraud; and comply with legal obligations.
4. AI Processing of Content
Content you submit (e.g., keywords, topics, article drafts) is processed by our AI infrastructure and third-party AI model providers to generate results. We do not use your content to train shared AI models without your explicit consent. Analytics data from Google Search Console and Google Analytics 4 is accessed only with your explicit authorisation and is used solely to provide analytics features within articlos.
5. Sharing of Information
We do not sell your personal data. We may share information with service providers who assist in operating our platform (cloud hosting, analytics, payment processing); AI model providers necessary to generate content on your behalf; legal authorities when required by law or court order; and in connection with a business merger, acquisition, or sale of assets.
6. Cookies & Tracking
We use cookies and similar technologies to maintain sessions, remember preferences, and analyse usage. You can control cookies through your browser settings; however, disabling cookies may affect Service functionality. We use first-party cookies and may use third-party analytics tools (e.g., Vercel Analytics).
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. We may retain certain data as required by law or for legitimate business purposes (e.g., fraud prevention, audit logs).
8. Security
We implement industry-standard security measures including encryption in transit (TLS), hashed passwords, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.
9. Your Rights
Depending on your jurisdiction, you may have the right to access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict certain processing; and receive your data in a structured, portable format. To exercise these rights, contact us at privacy@papingu.com.
10. Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
The Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal data, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Continued use of the Service after changes constitutes acceptance of the new policy.
13. Contact
If you have questions or concerns about this Privacy Policy, contact us at privacy@papingu.com.